SMS / Messaging Policy

1. Purpose of SMS Communications

Rollin VIP Transportation uses SMS/text messaging solely for service-related communication, including:

- Ride request confirmations

- Scheduling updates or changes

- Appointment reminders

- Follow-up regarding ride availability

- Responses to inquiries or contact form submissions

- Partner or facility coordination related to transportation services

We do not send unsolicited marketing messages.

2. Opt-In & Consent

You may opt in to receive SMS messages by:

- Checking a consent box on our website forms

- Submitting a ride request or inquiry with SMS consent enabled

- Providing verbal or written consent during communication

Consent to receive text messages is not a condition of service.

3. Message Frequency

Message frequency may vary depending on your interaction with Rollin VIP Transportation.

You may receive messages related only to your specific request, inquiry, or service coordination.

4. Message & Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan.

Rollin VIP Transportation is not responsible for carrier charges incurred as a result of SMS communications.

5. Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

STOP

Once you opt out, you will no longer receive text messages unless you re-opt in.

6. Help & Support

For assistance, you may reply:

HELP

You may also contact us directly using the contact information listed below.

7. Privacy & Data Use

Your phone number and any information shared via SMS are handled in accordance with our Privacy Policy.

We do not sell, rent, or share mobile numbers with third parties for marketing purposes.

8. Service Availability

SMS messaging availability may be affected by:

- Carrier limitations

- Device compatibility

- Network outages

Rollin VIP Transportation is not responsible for delayed or undelivered messages beyond our control.

9. Changes to This Policy

We reserve the right to update this SMS / Messaging Policy at any time. Any changes will be posted on this page with an updated effective date.

Continued use of SMS communication constitutes acceptance of the updated policy.

10. Contact Information

If you have questions about this policy or our messaging practices, please contact us:

📞 Phone: [Your Business Phone Number]
✉️ Email: [email protected]